Service: Our OEM and AS certified technicians work with state-of-the-art tools and technology and experience less than 1% rework. We offer fast turn-around time with quality guaranteed parts and service. Our computerized diagnostic equipment finds the problems quick to save you down time and expenses. Daily rentals are available while your truck is in the repair shop. We offer parts and service second to none. Full fleet service and maintenance programs. We are proud of offering 60 years of excellent service on all makes of light and heavy-duty trucks and trailers. Here Are Some Services We Offer: Inspections New Truck Pre-delivery PA. State Inspections DOT Inspections Safety Inspections Insurance Inspections Maintenance Programs Engine/Transmissions Mack Recertifications Repair/Major Overhauls V-Mack Diagnostics Engine Brake Installation Wet Line Installation P.T.O. Installation Chassis/Frame Glider Kit Conversions Frame Reinforcing Fifth Wheel Installations Wheelbase Modifications Tractor Packages Tag/Pusher Axles One Call. Zero Hassle. The last thing you need are hassles when you have a problem. You need fast, reliable, single-source assistance. Every new Mack® truck comes with the peace of mind and all the benefits of the Mack OneCall™ CompleteCare customer support network. The driver’s call for help is answered by Mack employees trained to diagnose and troubleshoot situations, so your truck keeps rolling. Trained Truck Experts Are Standing By. OneCall technicians—specially trained at Mack and vendor factory schools—know what it takes to get you back on the road fast. If they can’t help you, they know who can. Whether you need repairs, routine service, or warranty work, Mack personnel provide the parts and service expertise to get your truck up and running. One call immediately triggers a series of events that get your rig rolling or dispatch roadside assistance if needed. Help Will Be Arranged In An Hour, I Promise. Our goal is to get you back on the road as soon as possible. If your truck is disabled due to a mechanical breakdown, we’ll diagnose the problem and, if necessary, arrange for towing—all within one hour. Your vehicle will be repaired roadside or taken to the closest Mack dealership or authorized repair facility for complete diagnosis and repair. Count On Us Anywhere, Anytime. The trucking industry never sleeps. Neither does Mack. For our valued customers, that means roadside assistance is just a phone call away—24 hours a day, 7 days a week, 365 days a year. We’re with you every mile of your journey. Simply call Mack’s nationwide hotline (1-800-866-1177), describe the situation, and provide the Vehicle Identification Number. We’ll take care of the rest. More Than Just Emergency Service. More than just a technical/breakdown service, OneCall personnel help you plan ahead to keep you operating efficiently. Call us to schedule routine service, oil changes or locate the nearest Mack dealership. Assistance is just OneCall away. Run By Mack So You Will Get Moving Faster. Mack eliminates the middleman. When you call the OneCall command center, you’re dealing with a single person who has sole responsibility to see your situation gets resolved quickly and to your satisfaction. If follow-up contact is necessary, you’ll be dealing with the same familiar voice. Eliminating third-party involvement ensures faster results and greater satisfaction.

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